Draino Sewer Cleaners - logo

Serving the South Shore of Nassau County

Deal Direct with the Owner

FAQs

Draino Sewer Cleaners

Have a plumbing, sewer, or drain-related question? We have the answer. Check out these FAQs and contact us today for more information!

  • What services do you offer?

    Our company provides a comprehensive range of plumbing services. These include leak detection, pipe repairs, sewer and drain cleaning, septic tank inspection and cleaning, as well as emergency plumbing services. We're equipped to handle a wide variety of plumbing needs for our customers.
  • Do you offer emergency plumbing services?

    Yes, we do. Our team is available 24 hours a day, 7 days a week to respond to emergency plumbing situations. We're ready to assist with urgent issues such as burst pipes, severely clogged drains, and sewer backups at any time.
  • How do I know if my drain is clogged?

    There are several indicators of a clogged drain. These include water draining slowly, unusual gurgling noises from pipes, unpleasant odors emanating from drains, and water backing up in sinks or bathtubs. If you notice any of these signs, it's likely you're dealing with a clog.
  • What causes clogged drains?

    Drains can become clogged due to various reasons. Common culprits include accumulation of grease, hair, soap residue, and food particles. Despite their name, 'flushable' wipes should never be flushed as they can cause blockages. It's best to dispose of these in the trash. Additionally, tree roots can infiltrate and obstruct sewer lines.
  • How often should I have my drains cleaned?

    To maintain optimal flow and prevent major blockages, we recommend having your drains professionally cleaned at least once per year. This routine maintenance can help avoid more serious plumbing issues in the future.
  • Do you offer hydro jetting?

    Yes, we do provide hydro jetting services. This powerful method is effective for thoroughly cleaning and clearing stubborn blockages in both sewer and drain lines. It's an advanced technique we use to address more challenging clogs.
  • Can I use chemical drain cleaners?

    While chemical drain cleaners can provide a quick fix, they're not recommended for regular use. These products can potentially damage your pipes, especially older ones or those made of PVC. They also pose environmental concerns. For persistent clogs, we suggest trying natural solutions or contacting us for professional cleaning, which offers a more effective and long-term solution.
  • How can I prevent clogged drains?

    Several preventive measures can help avoid clogged drains. Install drain strainers to catch debris, avoid pouring grease down the drain, regularly flush drains with hot water, be cautious about what you flush down toilets, and trim tree roots near outdoor drains. These simple steps can significantly reduce the likelihood of clogs.
  • Are clogged drains covered by homeowners' insurance?

    Generally, homeowners' insurance doesn't cover routine maintenance or minor clogs. However, major issues resulting from pipe damage or sewer backups may be covered. We recommend reviewing your specific policy to understand what plumbing-related incidents are included in your coverage.
  • Do you offer warranties on your services?

    We do provide warranties on both parts and labor for our services. The specific details of these warranties can vary depending on the type of service performed. We'd be happy to discuss the warranty terms for any particular service you're interested in.
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